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Frequently Asked Questions

Please read our FAQ to see if your question has already been answered.

We will ship your order within 2 business days. Packages that are shipped through USPS First Class Mail usually takes 3 – 5 days to get delivered. Packages that are shipped through USPS Priority Mail usually takes 2 – 3 days to get delivered.

All orders shipped to Canada will ship through USPS First Class International or USPS Priority International. Estimated delivery time is 7 – 20 days for USPS First Class International mail. Estimated delivery time is 6 – 10 days for USPS Priority International mail.

All orders outside of the United States and Canada will ship through USPS First Class International or USPS Priority International. Estimated delivery time is 7 – 20 days for USPS First Class International mail. Estimated delivery time is 6 – 10 days for USPS Priority International mail.

Any claims for damaged or defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.

If your package is lost in transit, no worries! We will re-send it at no cost to you. However, if the tracking information for the package states that it has been delivered, Jewelrybinge unfortunately would not take responsibility.

Once your package is shipped, we will send you a notification to the billing email address that you provided at checkout.

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